Last Updated: 2025-11-14
At Quarfrkhak, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address.
- Service Information: Details about your shopping preferences, budget constraints, and specific requirements for our shopping assistance services.
- Technical Information: IP address, browser type, device information, pages visited on our website, and time spent on each page.
- Communication Information: Records of correspondence if you contact us.
2. How We Collect Information
We collect information through various methods, including:
- When you fill out contact forms on our website
- When you book our services
- When you communicate with us via email, phone, or in person
- Through cookies and similar tracking technologies (see our separate Cookies Policy)
- From third-party service providers who help us deliver our services
3. How We Use Your Information
We use your information for the following purposes:
- To provide and deliver the shopping assistance services you request
- To communicate with you about our services
- To respond to your inquiries and customer service requests
- To send you service updates and promotional offers (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect our rights, property, or safety, or the rights, property, or safety of others
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and conducting our business, provided those interests are not overridden by your rights.
- Consent: You have given us consent to process your personal data for specific purposes.
- Legal Obligation: Processing is necessary to comply with a legal obligation.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.
6. Data Sharing
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, payment processing, and customer service.
- Business Partners: Retailers or service providers we work with to fulfill your shopping requests (with your consent).
- Legal Authorities: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any inaccurate personal data.
- Erasure: You have the right to request that we delete your personal data in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Objection: You have the right to object to our processing of your personal data in certain circumstances.
- Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you.
- Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.
9. Children's Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
We primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA, which means your personal data may be transferred outside the EEA. When we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- Transferring to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
- Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
- For providers based in the US, we may transfer data to them if they are part of the EU-US Privacy Shield or provide similar adequate safeguards
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@quarfrkhak.world
- Phone: +353 87 583 4957
- Address: 14 Oakfield Grove, Blanchardstown, Dublin 18, Ireland
13. Complaints
If you are concerned about our processing of your personal data, you have the right to make a complaint to the Data Protection Commission (DPC) in Ireland. However, we would appreciate the chance to address your concerns before you approach the DPC, so please contact us in the first instance.
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie